process

Pre service

We will help you confirm the model of machine according to the enquiry information. You are very welcome to watch the machines working condition videos in the factory before you place an order with us. For used machinery before loading , we can do cleaning, spraying anti-rust repainting refurbishment outside . inside Inspection and testing such as : engine hydraulic electronic system pipeline etc. and replacement of vulnerable parts including: chains tracks shoes bucket teeth oil pipes and so on.
After Sales

Installation Service

We will provide installation service when you encounter installation adjustment or operation problems.

Training Service

Professional guidance and training to ensure the normal operation. We can send engineers to customers’ site for maintenance work as well as technical exchange discussion ,training as request .

Warranty

12-month warranty new machinery.During this period technical support for maintenance and consumable parts supply.

about

one-on-one full service

From pre-sale information to after-sales service, we provide one-stop tracking service.
Engineer assistance

We can get engineers 1 to 1 video service to help solve technical problems
Accessory support

Product accessories are rich and complete, through strict quality testing.

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